I recently got a wild hair over the summer and I decided to take the kids to Disney World by myself. I planned the trip in 4 days which is very unlike me. My kids are ages 8 and 2 which can be a bit tricky at times with the large age gap and different interests.
I contemplated on where to stay as a mother with two young children traveling solo. I wanted to be in a safe location and I wanted things to be as convenient as possible. I decided to splurge and stay somewhere I’ve always wanted to stay, Polynesian Resort Concierge Level. Some of the reasons I enjoyed this experience are:
All concierge rooms are located in the Hawaii building. The Hawaii building has it’s own card reader so only guests staying there can enter. It is has a wonderful location that is extremely convenient to the volcano pool, beach as well as the Grand Ceremonial House which features a quick service restaurant, table service restaurants, a sushi bar, coffee bar, and retail stores. This was important to me when wrangling kids to and from places.
Upon arrival, there is no need to go to guest services in the Grand Ceremonial House. Instead they whisk you away on a golf cart to the Hawaii building. Concierge cast members will be waiting to check you in at the lobby of the building. I typically saw 3 cast members at the various desks located on the first floor tending to guests in the Hawaii building.
They can make reservations for you, answer questions, purchase tickets and more.You receive a special gift in your room upon arrival.There is a lounge on the second floor of the building that you are given access to with an amazing view of the castle, perfect for fireworks viewing in a comfortable setting. They even have music piped in.The lounge provides treats during various times of the day.
7:00-10:30AM: Continental breakfast featuring pastries, bagels, cereal, fruit, oatmeal and coffee.
Noon-4PM: Cookies, goldfish, trail mix, jelly beans, sodas, juice, tea, coffee, water.
5:00-7:00PM: a variety of hot and cold Hors d’oeurves, wine and beer.
8:00-10:00PM: Desserts and cordials
If you don’t see something you’re looking for, you can knock on the door and a cast member will be happy to assist you.You can receive nightly turn down service. It’s always a treat to find chocolates waiting on the bed in the evening!If you purchase items in the parks, they will deliver it not only to your resort but to your room.
I found the extra convenience to be worth it. I’m glad I made the decision to stay concierge level and I look forward to doing it again in the future.
Are you curious about concierge level? Thinking of trying it for your next Disney vacation? Contact me and I’ll be happy to assist!








